Mindswave

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Privacy Policy

Privacy Notice

Mindswave Technologies SL Limited (“Mindswave”, “we”, “us”, “our”) is committed to protecting your privacy and personal information in accordance with Sierra Leonean data protection laws. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you use our services. It also describes your rights and choices regarding your personal information.

Overview

Mindswave Technologies SL Limited is a company incorporated under the laws of Sierra Leone, with its registered office at 27 Main Peninsular Road, Lakka, Goderich. For any inquiries about how we handle your personal information or to exercise your rights, please contact us at [email protected] or [email protected].

Our Privacy Principles

At Mindswave, we adhere to the following core principles:

  1. Empowerment: We empower individuals to control their personal information and make voluntary choices.
  2. Security: We prioritize the security of your information with appropriate measures to protect it.
  3. Transparency: We are transparent about how we collect, use, and secure your personal information.
  4. Compliance: We comply with local data protection laws and tailor our privacy practices to meet local requirements.
  5. Accuracy: We strive to keep your personal information accurate and up to date.
  6. Necessity: We collect and store personal information only when necessary for our services and in compliance with legal obligations.
  1. Personal Information We May Collect

We may collect, use, or process personal information including:

  • Identity Data: Such as your full name, national ID number, date of birth, and any other information required for identity verification.
  • Contact Data: Including your address, email address, phone number, and other contact details necessary for providing our services.
  • Technical Data: Information about your device and how you interact with our services, such as IP address and browsing history.
  • Financial Data: Details necessary for processing transactions, such as bank account information and transaction records.
  • Other Information: Non-personal or anonymized data used for statistical purposes.

We do not collect sensitive personal information unless required by law.

  1. How We Collect and Use Your Personal Information

We collect personal information directly from you when you sign up for our services, use our applications, or interact with us. We may also obtain information from third-party sources for identity verification and fraud prevention purposes.

  1. Legal Basis for Processing Your Personal Information

We process your personal information based on:

  • Your consent.
  • Contractual obligations to provide services.
  • Legal obligations, such as compliance with anti-money laundering laws.
  • Legitimate interests, such as fraud prevention and improving our services.
  1. How We May Use Your Personal Information

We may use your personal information to:

  • Provide and manage your account.
  • Process transactions and provide payment services.
  • Prevent fraud and unauthorized transactions.
  • Communicate with you, including for marketing purposes where you have opted in.
  • Comply with legal obligations and regulations.
  • Improve our services and develop new features.
  1. Your Data Protection Rights

Under Sierra Leonean data protection laws, you have rights regarding your personal information, including the right to access, correct, or delete your information. You also have the right to object to processing and to request data portability. We do not engage in selling personal information.

  1. Disclosure of Your Personal Information

We may share your personal information with third parties as necessary for the purposes described in this Privacy Notice, such as service providers and regulatory authorities. We ensure that any third party handling your information complies with data protection laws.

  1. Data Security and Retention

We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Notice and as required by law.

  1. Marketing

We may use your personal information to send you marketing communications if you have consented to receive them. You can opt out of receiving marketing communications at any time.

  1. Cookies

We use cookies and similar technologies to enhance your experience and improve our services. You can manage your cookie preferences through your browser settings.

  1. Contact Us

Mindswave Technologies SL Limited has appointed a Data Protection Officer responsible for overseeing our privacy practices. If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us at [email protected].

Updates to Our Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our services or legal requirements. Updates will be posted on our website or communicated to you directly.

Definitions

  • Account: A user profile created on any Mindswave platform or product.
  • Cookies: Small data files placed on your device when you visit our website.
  • Personal Information: Information that identifies or relates to an individual, such as name, contact details, and financial information.
  • Services: Products, applications, and offerings provided by Mindswave.
  • Sites: Platforms including websites and mobile applications.

User: An individual who uses Mindswave services.